[[[UPDATE]]]
I think one of the calls I put in to either Beretta service/warranty or their parts / supply number paid off because I had a replacement part waiting for me in an envelope today. No accompanying documentation though so I don't know who at Beretta sent it. This goes a long way to building my confidence in their support. Thanks for all the suggestions in this thread... best part is I was at a friends house who is the shop foreman at LAR/Grizzly making a replacement pin when I got the call from my wife that the envelope was in our mailbox.
((original post below))
Gents, I'm posting this as my current experience with the Sako TRG22s status of repair parts availability. I'd also like some advice/ideas on a work around for a broken Bolt Release Pin.
I've got a year and 1/2 old Sako TRG22 with about 1470 rounds through it. In a match on Saturday my bolt release/catch failed during a stage, with my bolt falling onto my shooting mat in front of me. I had to complete the remaining stages of the match that day with a non functioning bolt stop.
Disassembly of the weapon and removal of the remaining pieces of pin showed it had sheared into 3 parts. The big bummer is that the pin has a threaded head, and slightly smaller diameter pin which holds the bolt release / stop in place. So I'm not sure I can just fabricate my own replacement out of a drill bit.
I exhaustively have searched for the replacement part (10 bucks) with no luck. S3351213 (Sako Part No)
913-400-100 (*Backordered)
Pin, Bolt Release, M995, Trg
Today I called Brownells (Beretta's designated Sako parts supplier) who told me it was back ordered until November, as are a good number of other critical TRG service parts apparently (extractor service kit, trigger service parts kit,etc. They suggested I speak with Beretta which I did. The Beretta parts department guy told me that that's too bad, and to call either Brownells or Midwest Gun Works and order the part on back-order and hope I get it eventually. Midwest told me they would not sell me the part direct without shipping the entire weapon to them for service and they don't typically stock the parts anyway and would experience the same wait I am for the part.
Beretta's repair / service support told me that at the discretion of their "service manager" they might cover it under warranty and send me the part (I'm waiting to hear back).
So, I'm left with paying a gun smith to come up with a work around or coming up with a work around myself if I want to shoot the gun in my remaining matches and practice sessions between now and November when the part supposedly materializes form Finland. I might as well purchase the over priced firing pin replacement kit, extractor kit and trigger repair kit while I have the chance as who knows when these too might fail and be unavailable.
I also am left with the knowledge / sinking feeling that I've got a gun not treated seriously in terms of repair parts supply and support by Beretta.
After this, I may also be inclined to post pictures of my cracked TRG-22 stock from back in December which took Beretta 2 tries to replace over the course of a month (got one replacement that was someone else's broken RMA) ... I was grateful for the help from Alex at Euro-Optic to intercede and get a VP from Beretta to call me, but that too was a horrid experience and made me question my Sako purchase.
FudWacked
I think one of the calls I put in to either Beretta service/warranty or their parts / supply number paid off because I had a replacement part waiting for me in an envelope today. No accompanying documentation though so I don't know who at Beretta sent it. This goes a long way to building my confidence in their support. Thanks for all the suggestions in this thread... best part is I was at a friends house who is the shop foreman at LAR/Grizzly making a replacement pin when I got the call from my wife that the envelope was in our mailbox.
((original post below))
Gents, I'm posting this as my current experience with the Sako TRG22s status of repair parts availability. I'd also like some advice/ideas on a work around for a broken Bolt Release Pin.
I've got a year and 1/2 old Sako TRG22 with about 1470 rounds through it. In a match on Saturday my bolt release/catch failed during a stage, with my bolt falling onto my shooting mat in front of me. I had to complete the remaining stages of the match that day with a non functioning bolt stop.
Disassembly of the weapon and removal of the remaining pieces of pin showed it had sheared into 3 parts. The big bummer is that the pin has a threaded head, and slightly smaller diameter pin which holds the bolt release / stop in place. So I'm not sure I can just fabricate my own replacement out of a drill bit.
I exhaustively have searched for the replacement part (10 bucks) with no luck. S3351213 (Sako Part No)
913-400-100 (*Backordered)
Pin, Bolt Release, M995, Trg
Today I called Brownells (Beretta's designated Sako parts supplier) who told me it was back ordered until November, as are a good number of other critical TRG service parts apparently (extractor service kit, trigger service parts kit,etc. They suggested I speak with Beretta which I did. The Beretta parts department guy told me that that's too bad, and to call either Brownells or Midwest Gun Works and order the part on back-order and hope I get it eventually. Midwest told me they would not sell me the part direct without shipping the entire weapon to them for service and they don't typically stock the parts anyway and would experience the same wait I am for the part.
Beretta's repair / service support told me that at the discretion of their "service manager" they might cover it under warranty and send me the part (I'm waiting to hear back).
So, I'm left with paying a gun smith to come up with a work around or coming up with a work around myself if I want to shoot the gun in my remaining matches and practice sessions between now and November when the part supposedly materializes form Finland. I might as well purchase the over priced firing pin replacement kit, extractor kit and trigger repair kit while I have the chance as who knows when these too might fail and be unavailable.
I also am left with the knowledge / sinking feeling that I've got a gun not treated seriously in terms of repair parts supply and support by Beretta.
After this, I may also be inclined to post pictures of my cracked TRG-22 stock from back in December which took Beretta 2 tries to replace over the course of a month (got one replacement that was someone else's broken RMA) ... I was grateful for the help from Alex at Euro-Optic to intercede and get a VP from Beretta to call me, but that too was a horrid experience and made me question my Sako purchase.
FudWacked
