Re: Great problem with the H-S Precision rifle.
HS is a well know, international business. They do not get their reputation from crappy service. I suspect it will be quite the opposite, and hopefully the owner recieves feedback in a prompt manner.
I think that there may be language barrier issues between the OP and HSP, and that may have caused some tension.
**FOR INSTANCE** I worked in a call center and dealt with people from the middle east (weird, huh...) They talk loudly, almost yelling, use incorrect English, and those two traits typically had service reps up in arms and yelling themselves. We do need to understand that he is from Russia, and he may not be as versed in English spelling and grammar, I think he has done well enough to communicate with us here.
As for armchair QB'ing, I have no freaking idea what happened. I do have ideas as to what happened to those axles 300sniper posted. I have seen more than a few of snapped, broken, and spun axleshafts and splines in my day. Don't even get me going on ring and pinion failure.
Move along, nothing to see here.