Re: Vortex Viper PST 4-16X50 FFP Initial Impressions
<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: Sam@Vortex</div><div class="ubbcode-body"><div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: Oddball-Six</div><div class="ubbcode-body">
Sam, might you be willing to at least provide some context? A lot of folks have asked the question "gee why is this taking so long to fix some turrets" but the indication is that we dont even know if that was the only fix.
Can you help us understand as a community some of the polish-type things you guys are driving to be better on this product? </div></div>
Sure, I'll do my best.
As you know the main complaints on the few we sent out were that the turrets didn't have firm enough clicks and they were too easy to turn. In addition, I believe there was one scope that got a glob of grease on one of the ocular lenses inside the scope.
To improve the turrets it wasn't just as simple as taking apart the turret and "fixing it".
We had to completely re-engineer the turret mechanism to improve the click and we literally threw away all the old turrets, eating the cost ourselves. The old design just wasn't capable of being improved to our satisfaction.
Even then, once we had the new design on paper we still needed to see a good sample size of prototyes to confirm the design and the new assembly process. This required new tooling and new tooling always seems to take a LONG time.
At this stage it essentially goes like this: New design -> wait for tooling to be completed -> wait for prototypes to be made -> test prototypes.
It's rare that a first prototype is ever 100%, so if it isn't, you have to start that whole process over again with whatever tweaks were made.
Once you've finally approved the prototypes, then you have to get the production line up and running again, which also takes quite a bit of time.
Regarding the grease blob, we did re-tool the assembly area/process to make sure that it was as clean as can be to avoid anything like that happening again. This also took some time.
Finally, we revamped our internal inspection process and in fact we even invested in quite a bit of new equipment to help us with that. That equipment took time to make and put in place.
So, even though we may have the final prototypes that work 100%, have the production line up and running, and may even know the date when the first shipment is coming in, until they have been 100% inspected in house and passed I am reluctant to say anything and get peoples hopes up.
In retrospect I see a lot of things that we did wrong with our initial release of the PST's last SHOT Show and I feel really bad about that. I really wish we just wouldn't have even introduced them, but unfortunately I can't go back and change that.
However, we have learned a lot from this and we have certainly changed the way that we develop and introduce product to avoid this ever happening again.
Anyway, I know this doesn't make the wait any better and I'm very sorry that it ended up this way, but hopefully you all will find the wait worth it and we can get PSTs out to customers soon.
-Sam </div></div>
Why couldn't you guys just take a NF apart and reverse engineer it?