Re: We no longer sell Premier Heritage riflescopes
<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: LibertyOptics</div><div class="ubbcode-body">Hiders,
Afterward, I called Chris Thomas from Premier on his cell phone five separate times and left him five messages, asking him to explain what he knew. To date, he has never responded.
AND
Finally, there is the human element here. Business is business, but in the not too distant past we fully backed and aggressively marketed and sold the Premier Heritage as a viable premium alternative in the tactical scope market, in every effort to ensure the success of the product’s introduction in the marketplace, at a time when few others would. We thought we had a good relationship with Premier and had earned it through hard work and loyalty.
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Scott,
You showed a lot of class and grace with your restraint in this post. Some of us know just how much you helped out this company when they were on the brink. To not even get a phone call is completely unacceptable. While I have had good interactions with a couple of the employees of Premier, I also had a two minutes conversation with Chris while attempting to get my scope updated to the improved MTC setup. He was, in a word, a dick. I cut him slack that day, as everyone has bad days, but no more.
The Premier is a good scope, but so are S&B, Hensoldt, March, USO, etc....... What means as much to me as the scope is the dealer support after the sale and your support has been stellar. I think Chris and his distributor really fu**ed up here, and while I like the scopes, I won't purchase another. They want brand loyalty and exhibit none to their best selling dealer. You have done right by Hide members here and whatever other brands you pick up I am sure you will have good support.