*EDIT: I was able to get the Impact to connect to the iOS app. The trick was that I had to first use "remove" on the impact under devices. Then once that was done it would successfully connect to the iOS app. I haven't had success yet with Android and I'll try again later but for now I'm just happy to be able to have an easier way to setup all my profiles vs. having to use the keypad on the device.
Thanks, I tried clearing data and cache on Android and I just installed the iOS app just to troubleshoot the connection issue so it was a fresh install.
Here's what I'm trying and seeing Everytime I try to connect on either device.
I add Impact and allow it to scan for networks.
View attachment 8309985
It finds my impact and I hit this join button at the top of the screen.
View attachment 8309988
And then I select "Yes" on the impact to allow the app to connect. Then the app shows nothing happened and the profiles aren't synced in the app. No Bluetooth icon next to the impact, data select buttons are all grayed out. The connection doesn't seem to work. I've probably tried 20x and get the same results each time.
View attachment 8309993