That's what I am relying on.While reading those 6500 posts did you reach a conclusion about the customer service that Vudoo never fails to deliver?
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Join the contest SubscribeThat's what I am relying on.While reading those 6500 posts did you reach a conclusion about the customer service that Vudoo never fails to deliver?
That's what I am relying on.
I have new glass. I have a new bipod. I have a new rifle case. I have a new Kestrel. I have a cabinet full of ammo. I did not say I was Mad. I said I was disappointed with a curt one word answer when I asked for an update on the progress of my rifle after the date they gave me passed. Was I wrong to expect more from their world class customer service?I am sure we all understand the frustration associated with waiting on a new rifle and having a delay, we have all been there (some of us many times). It sounds like this may be your 1st high end / custom rifle that you have personally ordered, if so this is going to be the norm. But trust me when I say the wait will be worth it. Use this time buying ammo, every week that passes either place an order for or put a little cash back for another brick (or whatever your budget allows) because do you know what is much worse than having to wait on your new rifle being built? Having your new rifle in hand but running out of ammo...
The wait will be worth it!
Just a little disappointed in VGW today. I have wanted a Vudoo V-22 rifle for awhile now. So I've read every thing I could find. Watched every Video I could find. Read every review I could find and read 6500+ posts on this thread. Then on June 10th I pulled the trigger and ordered my Dream Vudoo rifle. I was told it was going to be 10 or 11 weeks so I said OK. I called today to for an update as yesterday was 11 weeks. They checked and I was told it was at leas three more weeks. I asked what was the hold up and got a one word answer. Covid. I have no idea what they are waiting on.I still want the rifle though disappointed as I was set on waiting 11 weeks. Now I will hunker down dream for a least 3 more weeks.
Mike thanks for your reply and concern. I can wait to get exactly what I wanted. Thanks again.Naylor,
I'm very sorry that you're disappointed as it's incredibly rare that we miss a delivery. Typically, if we miss a delivery, we know well beforehand why a build will run longer than normal, but for the last number of months, we've been absolutely slammed due to a few things going on. First, and I hate even saying this word, "Covid." This is a word I've grown to hate, so much so that I place an expletive in front of it before I say it to my closer friends.
Second, our orders have easily tripled during a time that our purposely small supply chain has been taxed. We're incredibly selective about what vendors we use because every available vendor/shop is not qualified to manufacture every part. No different than validating who supplies our barrels, we validate every vendor and won't deviate from what we know will be the highest quality possible. We could easily just throw parts out to vendors like Mardi Gras, but then we'd be doing what everyone else does.
Third, the launch of the V-22S has the community in an uproar (in a good way), so our small staff in St George is taxed to the max. So, unfortunately, this lengthens our delivery time and introduces a few difficult-to-forecast challenges. The guarantee I can offer right now is, no one is more disappointed about your rifle taking longer than promised than the crew in St George. I know this because the completely out-of-character one word response of "covid" tells me they're frustrated with the situation.
Having said all this, the ownership is working to properly deal with the new challenges we're seeing. We've scaled our business five times in three years and have a plan to do it again, but it can't be a haphazard approach. If you think it might help, you can communicate directly with me and I'll keep track of your build from CT. I'm not in St George at the moment and, as I fine tune a few things I'm working on, I don't plan to be back out for another couple of weeks.
Again, I apologize that you're disappointed, we're addressing the source of the bottlenecks.
MB
Good afternoon MLS2GO. I shoot both front Bipod, Atlas, and Adjustable Front Rest (and adjustable rear some times.) I have posts above that show my set up and targets(Above in this string). I have shot both Benchrest and our Mini-Palma Matches with my Vudoo Gen 1 with a MPA Chassis. I use the Bix'n Andy TacSport Pro 2 stage trigger. I use the Bipod in the Mini Palma and the PRS matches.I have never shot off an adjustable front rest. Do those of you who shoot your Vudoo off a front bipod or a front rest to get groups, get a better group one way or the other? Is there a significant difference between using a front adjustable rest and using a bipod?
Secondly if you are getting your best groups using a front rest, what are you using for a rear rest, a v shaped rear bag or a traditional squeeze bag?
Thanks. I'm still a relative noob to this.
I would rather wait to stockpile ammo when I had the gun in hand and knew what it likes.The best thing you can do while waiting on a vudoo is use the time to stockpile more ammo. You’ll forget all about the wait the first time you shoot it.
After I ordered my Vudoo in January of last year, I waited almost exactly seven weeks for delivery. In one of my conversations with Jill, I told her I would be happy to wait as long as it took for them to deliver a quality product. At the time, I had concern that Vudoo's phenomenal popularity and resultant growth would choke the company on its own success - and said so. Please, I said, take as long as you need for my rifle, and in the future, please grow carefully so customers two years - or ten years - out get the same top-rung product that has satisfied every single customer*. And that's happening. Once in awhile I feel like I need team up with @Rob01, go to CT, and throw a bag over Mike's head and lock him up in a forced vacation so he doesn't run himself totally into the dirt keeping customers happy - but each and every one of us is so extremely fortunate that he's that driven to do so.We've scaled our business five times in three years and have a plan to do it again, but it can't be a haphazard approach.
Maybe. For NRL/PRS type shooting I haven’t found it to really matter. Every lot of center x and SK I’ve ran has been perfectly acceptable.I would rather wait to stockpile ammo when I had the gun in hand and knew what it likes.![]()
Likewise for shooting matches. I don’t know that lot tested center x is going to make me shoot any better than non lot tested center x. I suck enough still that the ammo isn’t going to hold me back lolMaybe. For NRL/PRS type shooting I haven’t found it to really matter. Every lot of center x and SK I’ve ran has been perfectly acceptable.
I would rather wait to stockpile ammo when I had the gun in hand and knew what it likes.![]()
I want to know what the velocity numbers look like for lot tested ammo. I’ve been really impressed with every random lot I’ve bought so far.Likewise for shooting matches. I don’t know that lot tested center x is going to make me shoot any better than non lot tested center x. I suck enough still that the ammo isn’t going to hold me back lol
I’ve been shooting competitively 17 years and I can count on 2 hands the times that a company owner has been at a match with there customers. Mike B was at the NRL22 Nationals this weekend the day before tuning his firearms for his customers. That’s real customer service folks and you see less and less of it nowadays. There customer service is top notch the wait will be worth it. Trust me.
What barrel length is that?
Reading the one member's complaint about delivery delay, I was reminded of an Irish VP of Sales I worked with (I was the PM) at Ericsson.
On more that one occasion I witnessed him saying to customers "you can have it good, fast, and cheap.....pick two"
And no truer words have been said, IMO. haha
Cheers
hahaha....sorry, late night last night....never mind! LOLWell.....vudoo ain’t cheap. So there goes that theory of 2......
Good afternoon MLS2GO. I shoot both front Bipod, Atlas, and Adjustable Front Rest (and adjustable rear some times.) I have posts above that show my set up and targets(Above in this string). I have shot both Benchrest and our Mini-Palma Matches with my Vudoo Gen 1 with a MPA Chassis. I use the Bix'n Andy TacSport Pro 2 stage trigger. I use the Bipod in the Mini Palma and the PRS matches.
To me both are good. But the Adjustable front rest is more secure and a touch more stable. There are times I see advantages to each. Sometimes it is nice to not have to "fiddle" with the rests. In the Mini-Palma match we shoot at 100 yards. I am zeroed at 50 yards and use the MOA holdover on my scope. I have used the Vortex Viper PST II 5-25. I have moved to the Burris XTR III 5.5-30x56 scope. It has a 68 MOA holdover capability on the reticle. When shooting the Mini-Palma 100 yard match I use around a 6.2 MOA holdover. Obviously, this varies with wind. My guess is my new M/2400 upgrade rest will be very easy to run due to the adjustable sides. I can get it set exactly where I want it.
I use the Wally Brownlee's targetshooting.com rests. I have his One Piece Model 1000 LP, a Model 9 Mini rear rest, and a Model 1200, that I have upgraded to the Model 2400 by changing the top. See the String Below. I posted that last night.
When shooting a fixed distance like the Mini-Palma, I will put rubber risers under my rear bag to make the elevation change easier, and thus a bit more stable, without as much 'squeezing'. There is no time to do that on a PRS match and our rules are you have to do have just one bag in the rear in that match...
Hope this helps. All the best.... 4Certain
Thanks MLS2GO. The Vudoo is an amazing rifle and is good in a number of ways.That helps a lot, thank you for taking the time to respond in such a detailed way!
You missed the point of my post. The call was after the date they gave me and was for an update only . The disappointment was in the curt one word answer. Mike explained the delay and I am more than willing to wait. Thanks again Mike for your response.Reading the one member's complaint about delivery delay, I was reminded of an Irish VP of Sales I worked with (I was the PM) at Ericsson.
On more that one occasion I witnessed him saying to customers "you can have it good, fast, and cheap.....pick two"
And no truer words have been said, IMO. haha
Cheers
No, no my friend....not really pointed at you and yes, I do get the irritation of a one word reply on a multi-thousand dollar gun.You missed the point of my post. The call was after the date they gave me and was for an update only . The disappointment was in the curt one word answer. Mike explained the delay and I am more than willing to wait. Thanks again Mike for your response.
thanks for the fast reply that makes me feel betterAccuracy issues? Never heard of any ever. Could it happen? Sure but highly unlikely and not an issue to worry about with a Vudoo.
The mags on the other hand have had issues with some chassis. I have never had an issue with them in Manners stocks with mini chassis but some of the actual chassis had mag figment issues that it’s been said adjustable mag catches have solved.
I feel good then thanksThere is no problem with the Manners Mini Chassis. They work fine. Have had my Vudoo in 4 different stocks with the mini chassis and it runs. It’s the other chassis like MPA which were giving some issues. So if you are getting it in a Manners then I wouldn’t worry at all.
Question ...figured this thread would be the best to ask.....there’s a few guys at local matches nrl and prs 22 matches that have expressed accuracy and mag issues with the vudoo ? Can anyone elaborate if this was or is a thing and if so was it fixed ? Curious before dropping $ on one
Yup there is a video on how to load the mags. Once you do it you will see how it should look and have it that way every time.
Rob01, I have never had accuracy issues with my Vudoo. I have had mag issues when the mags were not sitting High and Tight up against the underside of the Action. I had one stock that let them sit too low. I changed to an MPA BA ProComp with an adjustable mag catch. I had to fiddle with it for a while to figure it out. And once Greg explained to me the mags were to sit high and tight as possible with just enough room for the mag catch to operate, that all that was figured out. Fixed the mag issues. And the Feeding issues. (I also put a bit of slick plastic on the barrel side of my Mag port to take up a bit of slack. )Accuracy issues? Never heard of any ever. Could it happen? Sure but highly unlikely and not an issue to worry about with a Vudoo.
The mags on the other hand have had issues with some chassis. I have never had an issue with them in Manners stocks with mini chassis but some of the actual chassis had mag figment issues that it’s been said adjustable mag catches have solved.
Hey Rick, touch my name then touch ignore. You won’t be agrivated by me again .People who express political opinions should be banned. We are bombarded by political bullshit from all sides every hour of every day. This thread should be a sanctuary for civil, rational discussion as an antidote for said political bullshit.