Re: SWFA-SS Tax Day Group Buy: 1-6, 5-20, and more!
<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: Lowlight</div><div class="ubbcode-body">Swamp,
What you, and others fail to realize is, its not just "one company" that gets affected by your bad behavior. Many other companies with similar ideas, who might never run into a delay read this stuff and walk away. Every year I talk to big companies that tell me, "the members of the forum are too unkind to business" and they don't want to do business with people on places like this, the internet is too unruly to trust.
<span style="color: #FF0000">Other companies should take notice of this. It's a perfect example of how to not operate your company. Relationships are based on trust and communication. If you can't keep up your part of a bargain in a timely manner then notify the consumer and let him make an informed decision other than claiming that items have been detained by customs. If companies are too afraid to do business on this level on the internet then it screams to me that they aren't ready and need to lay low. Snipershide is no different than any other site on the internet. If they think it is too unruly here, then they will have the same problems on any other site. It's not unique.</span>
You're anonymously posting, bashing, attacking, so why should they step up. Sure they would like too, but they see this and immediately change their mind.
<span style="color: #FF0000">How can anything be wrong with telling the truth? Essentially everyone here is in it for the deal. Most all would never change their orders because they feel they are getting good value. All I think that anyone is asking is to be kept informed. </span>
It's not just deals, it's simple interactions, questions, CS etc... they look, think about it, read this tripe and leave. I hear it all the time. One mistake and you pounce, and they absolutely see it.
<span style="color: #FF0000">That is the nature of today's society. Even further incentive for these companies to get it right or make it right. LL you are partially to blame for this as well. You provide a user based forum for people to complain. </span>
Trust me on this, people call, talk about offering the membership a deal on a new offering and I tell them straight up not too. I say it's not worth it, the crowd is too fickle and one big mouth and it all goes south. In some cases they may have 200 units in their hand... I still advise them to consider other outlets, because I don't want to sell them on your business only to have it turn against them and me.
<span style="color: #FF0000">That may be sound advice. Maybe you know that they aren't up to the demands of your minions. We have high expectations and demands. It sounds more like you don't like your following... If these companies have the product and/or can maintain a reasonable amount of customer services, it benefits you both. </span>
You only hurt each other, the power of this place could have netting you access unlike most would not believe, but you constantly piss on the shoes of people doing their best with no remorse. Why because you can hide behind a pseudonym, there is personal responsibility.
<span style="color: #FF0000">Then why not make everyone fill out a complete profile and that way they can be called out? Nobody hides. It's the way the board is designed. Do you think that anyone has any problem calling SWFA and asking where their order is?</span>
You think you are showing them "truth" and the "right way" but really all you are doing is thinking about yourself, and whether or not you are inconvenienced, stomping your feet like a spoiled child. They didn't update me how and when, "I wanted' so they lose and we'll show them by how much.
<span style="color: #FF0000">LL, we are showing them "truth" and the "right way". You think they and others haven't learned any kind of lesson from this? Customer service is the basis for any business. Without that then you have nothing.</span>
Big picture, lots of guys just don't get the big picture.
<span style="color: #FF0000">
"The BIG picture". Everybody wants to make money. Including LL, SWFA and the rest of the forum. Some would like to make money the right way leading to further sales. That would entail providing a superior product for a decent amount of money AND providing a respectable amount of customer service not just for that product for all of the products that they provide. SWFA has failed in this regard.</span> </div></div>
Anyone who denies this is either a sadist or has fallen under the gun business mantra of it's a supply driven sector. It's time to stand up and realize that is not the truth and to demand better.
