Took it back out today to lot test. It’s wearing significantly, and at times will stick on close. It’s hard to let someone shoot it because they’ll stick it.
But it shoots well.
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Yes very odd that some are gouging and some are not. Hard to pin down exactly which ones until they do it.
Wonder if that’s why Ray hasn’t sounded the horn to replace all from such and such SN and above? Must be thinking we’ll just address the ones that show up bad.
 
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Wonder what serial number Zermätt and the current Rimx is on? I recently purchased a new 035**, just working the action in my hand everything seems to be ok.
Time will tell! I’m going to shoot it and cycle it like I’m oblivious………huh what gouging issue?!
 
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Wonder what serial number Zermätt and the current Rimx is on? I recently purchased a new 03580, just working the action in my hand everything seems to be ok.
Time will tell! I’m going to shoot it and cycle it like I’m oblivious………huh what gouging issue?!
If you have the issue, you’ll know it. Bolt will stick on close. Mine is also new. 3500’s as well. This is my first rimfire build so I thought there was some kind of break in period, until it kept happening. Other than that, it has fed and shot flawless so far. Had 4 lots of Tenex yesterday and all shot extremely well thru the PVA barrel. Finally settled on the lot that shot best at 100.
 
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If you have the issue, you’ll know it. Bolt will stick on close. Mine is also new. 3500’s as well. This is my first rimfire build so I thought there was some kind of break in period, until it kept happening. Other than that, it has fed and shot flawless so far. Had 4 lots of Tenex yesterday and all shot extremely well thru the PVA barrel. Finally settled on the lot that shot best at 100.
Did you grease your lugs at all? I smeared just a little bit on there. May be giving me false hope. I won’t know the rest of the story till later in the week when I get my barrel and actually put it to the test.
I was 🤞that the one I purchased was new old stock.
 
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Yes very odd that some are gouging and some are not. Hard to pin down exactly which ones until they do it.
Wonder if that’s why Ray hasn’t sounded the horn to replace all from such and such SN and above? Must be thinking we’ll just address the ones that show up bad.
Have two that are over 3500, one is like 35XX the other is 36XX. The 35XX after the first 10rds
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I talked to Eric, they said they are working on a fix not a patch. He told me they were shooting for this month. I'm good with that, my issue at this point. Why put out the action if you know you have a problem. I'm 3 RimX rifles in. One is in the 15XX, that one is safe.
 
Did you grease your lugs at all? I smeared just a little bit on there. May be giving me false hope. I won’t know the rest of the story till later in the week when I get my barrel and actually put it to the test.
I was 🤞that the one I purchased was new old stock.
Yeah. Lugs were cleaned and greased prior to use.
Report your findings once u get the chance to take it out !
 
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Wonder what serial number Zermätt and the current Rimx is on? I recently purchased a new 03580, just working the action in my hand everything seems to be ok.
Time will tell! I’m going to shoot it and cycle it like I’m oblivious………huh what gouging issue?!
Did you purchase it online from a retailer, or RimX? Just wondering b/c mine was ordered in Sept and zero comms from RimX on when/where it is or when it will show up.
 
I emailed Zermatt yesterday, they replied today that they will send the replacement fixed parts.

I get being upset that they may have known this was not a fluke, I think that’s a reasonable reaction. At the same time I don’t know what the rate of the problem is or even that cause and I was not overly concerned. I am satisfied with the service so far, as well as the accuracy. Hopefully the service is an indicator of their standards.
 
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I emailed Zermatt yesterday, they replied today that they will send the replacement fixed parts.

I get being upset that they may have known this was not a fluke, I think that’s a reasonable reaction. At the same time I don’t know what the rate of the problem is or even that cause and I was not overly concerned. I am satisfied with the service so far, as well as the accuracy. Hopefully the service is an indicator of their standards.
Make sure you clean the action REAL good if you don’t get all the shavings out of the action/lugs it will happen again…ask me how I know this lol…if you have the means I’d suggest you pull the barrel to clean the action.
 
Just picked up my new Rim X 34XX and put it together with a proof prefit. Cleaned up the action, greased the lugs, and worked the bolt idk maybe 50-60 times. I can already see some bare metal on one of the lugs. We’ll see what happens when I start shooting.
 
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Just picked up my new Rim X 34XX and put it together with a proof prefit. Cleaned up the action, greased the lugs, and worked the bolt idk maybe 50-60 times. I can already see some bare metal on one of the lugs. We’ll see what happens when I start shooting.
Report back after live fire cycling. That’s when I noticed.
Out of curiosity, what trigger are you running?
 
Just picked up my new Rim X 34XX and put it together with a proof prefit. Cleaned up the action, greased the lugs, and worked the bolt idk maybe 50-60 times. I can already see some bare metal on one of the lugs. We’ll see what happens when I start shooting.
Exactly my story! Feels ok with the grease on it but I can see the wear/damage to the lugs already. I’m going to shoot it this weekend and see how bad it gets.
Zermatt told me it was fine to use it how it is until new bolt is available and shipped to me.

I’m a big Rimx fan so the issue doesn’t bitter me towards them, things happen!
 
I’m guessing this isn’t isolated to a single shop anymore? Everyone who’s called has been told the issue is going to be fixed. I’m sure it will btw.

Did every single person really have to call to let them know they had the issue so they could waste time with every single order or did they understand there’s no need to call individually because they acknowledged the issue and confirmed it’s being addressed?
Other than talking with them, where have they posted or written about the problem? I purchased two action before I knew the problem existed. January 8th when I ordered my action from a shop (a well known shop), i asked if they had seen any issues. They told me they had not and thought someone could be stirring the pot. The above results are what you see. I called the same day I discovered the problem.

I'm not going tontake it for granted a fix is happening. So, called them up. They apologize for the problem, said they will make it right, (I believe they will). If we don't let them know, they really have no way to qualify how big the problem is.

It sounds like some still have no issues. Which is very weird to me. Why some do and some don't, if it a material issue. Has me wondering.
 
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Exactly my story! Feels ok with the grease on it but I can see the wear/damage to the lugs already. I’m going to shoot it this weekend and see how bad it gets.
Zermatt told me it was fine to use it how it is until new bolt is available and shipped to me.

I’m a big Rimx fan so the issue doesn’t bitter me towards them, things happen!
Since when does grease make soft metal harder?
 
Other than talking with them, where have they posted or written about the problem? I purchased two action before I knew the problem existed. January 8th when I ordered my action from a shop (a well known shop), i asked if they had seen any issues. They told me they had not and thought someone could be stirring the pot. The above results are what you see. I called the same day I discovered the problem.

I'm not going tontake it for granted a fix is happening. So, called them up. They apologize for the problem, said they will make it right, (I believe they will). If we don't let them know, they really have no way to qualify how big the problem is.

It sounds like some still have no issues. Which is very weird to me. Why some do and some don't, if it a material issue. Has me wondering.
Maybe some highly biased people will step up and respond and answer those questions.

I was warned to tread carefully for merely asking questions.
 
Maybe some highly biased people will step up and respond and answer those questions.

I was warned to tread carefully for merely asking questions.
I was told by Eric, when they get the fix they will more than likely post about in this thread.

Shit happens, no one at Zermätt is happy about it. No of the owners are happy about it. Hopefully this will be fixed sooner rather than later.
 
I’m guessing this isn’t isolated to a single shop anymore? Everyone who’s called has been told the issue is going to be fixed. I’m sure it will btw.

Did every single person really have to call to let them know they had the issue so they could waste time with every single order or did they understand there’s no need to call individually because they acknowledged the issue and confirmed it’s being addressed?
The latter.
But he did ask that I reply with my contact info for shipping….
 
Anyone asking if they greased the bolt. Same for anyone who asked if they properly cleaned the bolt and action. It’s a soft metal issue, period. A fix is coming which has to be, replace the parts. What else is there?
We know it’s a soft metal issue. I can shape the lugs with a nail file. I think everyone knows at this point. Some of us haven’t had the opportunity to run the action full tilt yet, so maybe we were hoping for the best. Not that big a deal my boy.
 
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We know it’s a soft metal issue. I can shape the lugs with a nail file. I think everyone knows at this point. Some of us haven’t had the opportunity to run the action full tilt yet, so maybe we were hoping for the best. Not that big a deal my boy.
A fix is coming. No question. How this was handled, that’s another thing.
 
Did every single person really have to call to let them know they had the issue so they could waste time with every single order or did they understand there’s no need to call individually because they acknowledged the issue and confirmed it’s being addressed?
Fixing the issue is fine, but they’ll need addresses to send the parts to.
 
Anyone asking if they greased the bolt. Same for anyone who asked if they properly cleaned the bolt and action. It’s a soft metal issue, period. A fix is coming which has to be, replace the parts. What else is there?
No one said greasing the lugs is a cure for the problem! But common sense tells me slicking/greasing the lugs is going to make the two metals surfaces slide together better.


Hell believe it or not I grease the lugs on actions that are made by other manufacturers besides zermatt.
 
Just fyi grease stays in place and oil runs off.
Enough with the grease…. JD I understand what you’re saying and I’m not in denial that we have a problem. Zermatt is going to make it right! Should a mass recall been done? Maybe so! But that’s not up to the consumer it’s up to the manufacturer. Realistically, recall or not we would still be at the same place we are now. Waiting on a resolution and a superior replacement part.