Thanks for the update. Your customer service is always great
Mine were shipped today! Thanks Ray at Zermatt Arms for the great customer service!!
Got my shipping notice today also. Say what you will but I think Ray is a man of his word and stands behind his product
Just got a Ship notification from Zermatt for the new bolt bodies, I am sure you will see them trickling out soon.
Sarcasm-
I’m just excited that now that the reworked bolts are coming out the market is about to be flooded by all these terrible rifles backed up by horrible customer service….
I’m just excited that now that the reworked bolts are coming out the market is about to be flooded by all these terrible rifles backed up by horrible customer service….
A geometry change was made to create more contact between the bolt body and the receiver at the leading edge of the closing cam as well as a material state change to increase durability.
Thank you - Ray
Looks like a proper, engineering-led response by Zermatt..
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Mine looks about the same after ~200 rounds. It's not hard to cycle the action at all however.
Thanks Ray - Received the new bolts today and changed them all out! All set now!
Finally had some time to replace the bolt body on my rifle. Easy to do. Fallowed the lubricant instructions and I believe the new body cams over smother than my Vodoo.
I couldn’t ask for better customer service from Ray and his crew THANK YOU if that pays the bill
I couldn’t ask for better customer service from Ray and his crew THANK YOU if that pays the bill
Can ya’ll please stop posting pics of your shiny new bolts!!
I’m still waiting for a shipping notification.!!
I’m still waiting for a shipping notification.!!
Can ya’ll please stop posting pics of your shiny new bolts!!
I’m still waiting for a shipping notification.!!
Very happy with one. Very smooth.
Received my bolt replacement for my Rim-X 17HM2 build from my gunsmith yesterday.
Installed it per Zermatts instructions. I dont have a sonic cleaner that big for a barreled action so I used cleaners and compressed air
The gouging issue is still there
The first few bolt lock downs felt rough then smoothen out. Still hangs up occasionally. Pictures after 50 shots. Im able to use a nail file and scratch it still. Zermatt did not fix the issue. Spoke with Ray a while back, nice fella but not whos in charge. Not happy
Installed it per Zermatts instructions. I dont have a sonic cleaner that big for a barreled action so I used cleaners and compressed air
The gouging issue is still there
The first few bolt lock downs felt rough then smoothen out. Still hangs up occasionally. Pictures after 50 shots. Im able to use a nail file and scratch it still. Zermatt did not fix the issue. Spoke with Ray a while back, nice fella but not whos in charge. Not happy
Thank you for providing this feedback. Rest assured, we'll get it sorted out.
I'd like to send you a return label for your barreled action to bring it in for inspection to see what else may be going on. We have not seen anything like this at this point, so we want to see what else may be going on in your system.
Please email me - [email protected] - and we'll go from there.
Here's the original bolt body and my 2nd (replacement bolt) for my RIM-X. Zermatt sent me the replacement but unfortunately the wear issue was the same. The new bolt only has 50 rounds on it. Zermatt told me that they have a new design that they are going to send me.
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Did you pull the barrel and clean the action? If not I bet you did not get all the metal shavings out....I have had this bolt issue with 2 RimX actions and Ray @Zermatt Arms took care of me right away, This was before this blew up like it has and Ray had bolts in stock.
The first action Ray told me clean it up real good, Grease up the lugs on the new bolt and run it so I did but I did not clean it up good enough(did not pull the barrel to clean the action)and started having issues again right away called Ray and he had me send the action in. I had it back in a few days and ray told me I did not get all the shavings out.
Action number 2 I pulled the barrel and ran a can of Gun scrub and nylon bushed the shit out of it, Greased up the new bolt and both actions have 1500+ rounds through them now and both run smooth.
It’s getting shipped out soon. Pic was from Modacam today.
I have a Vudoo with a 25" Krieger from Johnathan and love it.
Thanks for the offer Ray. I left the rifle with my gunsmith today as we discussed options. He builds a lot of the F Class rifles for folks in Ben Avery shooting range. Screwing on a prefit shouldn't be to hard for him. It looks like you guys had over a year to fix this problem from the looks of those who brought this up. My gunsmith called a local friend of his that had an older rimx serial 11XX and brought his bolt in today. Confirmed that the problem didn't happen with his bolt, so obviously what ever change was made is the problem. Some of us can read past the bias folk here. This isn't directed towards you, but whom ever decided to cut corners there at Zermatt needs to be fired.
I needed this rifle done before I leave back to my homestead in a few weeks and deal with the never ending prairie dog issue I have. So this rifle is a tool for me. I also experienced the jam which is my fault as I'm use to chambering slow. If I gotta pamper this action and drench with grease to avoid this issue or spend more money altering the bolt head to avoid a jam, then this rifle doesnt belong in my arsenal. I waited 8 months for this Lilja prefit and went against my gunsmith's recommendation on using a CZ for this 17HM2 build because I had a manner stock I wanted to use. At this point, the reputation and faith of this action is out the door for me. This action Its sitting at my gunsmiths shop on consignment. Im having this barrel recontoured and fitted onto a CZ457
Best of luck
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